Mon, Dec 4, 2023
Work@Home: Direct routing in Microsoft Teams

Working from home is now a mandate for a significant number of employees around the globe, and has forced companies to quickly ramp up their remote working capabilities. One tool that many companies are embracing for this new normal is Microsoft Teams.

A critical part of the Teams offering is Microsoft Phone System Direct Routing, which enables users to make and receive calls from any phone no matter where they are. Ribbon is one of only a few technology providers that are certified to deliver Phone System Direct Routing in Microsoft Teams, enabling Microsoft customers to leverage their legacy phone system or SIP Trunks for carrier-grade voice calling in the Teams client interface natively.

Ribbon has rolled out its Work@Home offer to help support these companies as they transition to a distributed remote working model. Ribbon’s advanced support for Direct Routing allows remote workers to leverage their phone system in the Microsoft Teams client without having to bring home burdensome communications equipment from the office, ship a phone or learn a new client. Now Microsoft Teams users can collaborate at home exactly as they would in an office. Calls can be made from any Smartphone, PC, Mac or Linux device with the Teams client. Contact Ribbon now and become part of Ribbon’s Microsoft Partner Center of Excellence.

Please check out the SmartCom Summit 2020 trend report (use coupon code SUMMITGUEST for free access) to learn more about Work Anywhere. Because, is home our new workplace? Will we ever go back to an office building, and what does it mean if we don’t?

Or watch the Work Anywhere discussion of the talk show, or the entire talk show.

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