Posts by: SmartCom Summit

Covid-19 will lead to near-term uncertainty, followed by solidifying demand for CPaaS

Covid-19 will lead to near-term uncertainty, followed by solidifying demand for CPaaS

Summary and key findings, 451 Research’s CPaaS Market Monitor June 2020: 451 Research expects a near-term downturn for CPaaS as a result of the COVID-19 pandemic and its impact in verticals such as hospitality and transportation. However, the crisis is also creating a sense of urgency for digital transformation initiatives. We expect a positive impact [...]
Huge Cloud/API Integration Opportunity created by COVID-19

Huge Cloud/API Integration Opportunity created by COVID-19

SmartCom Summit discusses how a novel virus is forcing us to work from home, almost eliminates business travel, and creates a huge opportunity for Cloud/API integrators. Is the new next a world run by Big Tech, or is it the fruit of local Service Providers and Integrators? Whoever is writing the code, we need an [...]
Work@Home: Direct routing in Microsoft Teams

Work@Home: Direct routing in Microsoft Teams

Working from home is now a mandate for a significant number of employees around the globe, and has forced companies to quickly ramp up their remote working capabilities. One tool that many companies are embracing for this new normal is Microsoft Teams. A critical part of the Teams offering is Microsoft Phone System Direct Routing, [...]
KPN API Store brings carrier grade APIs to agile enterprises

KPN API Store brings carrier grade APIs to agile enterprises

One of the telcos that saw the opportunity in providing carrier-grade APIs to developers at enterprises is Dutch incumbent KPN. The KPN API Store was developed in the KPN Innovation Hub and officially launched in 2019. APIs play an important role today in developing new propositions or adding functionalities to existing solutions. KPN aims to [...]
Office workweek will be split in two, participants SmartCom Summit 2020 predict

Office workweek will be split in two, participants SmartCom Summit 2020 predict

Asked how much time they expect to work in the office once the current Corona crisis is over, a majority (72%) of the participants at the SmartCom Summit talk show chose two to three days per week.