Posts by: SmartCom Summit

Work@Home: Direct routing in Microsoft Teams

Work@Home: Direct routing in Microsoft Teams

Working from home is now a mandate for a significant number of employees around the globe, and has forced companies to quickly ramp up their remote working capabilities. One tool that many companies are embracing for this new normal is Microsoft Teams. A critical part of the Teams offering is Microsoft Phone System Direct Routing, [...]
KPN API Store brings carrier grade APIs to agile enterprises

KPN API Store brings carrier grade APIs to agile enterprises

One of the telcos that saw the opportunity in providing carrier-grade APIs to developers at enterprises is Dutch incumbent KPN. The KPN API Store was developed in the KPN Innovation Hub and officially launched in 2019. APIs play an important role today in developing new propositions or adding functionalities to existing solutions. KPN aims to [...]
Office workweek will be split in two, participants SmartCom Summit 2020 predict

Office workweek will be split in two, participants SmartCom Summit 2020 predict

Asked how much time they expect to work in the office once the current Corona crisis is over, a majority (72%) of the participants at the SmartCom Summit talk show chose two to three days per week.
How do we stay connected?

How do we stay connected?

Telecom is sexy again. Who would have thought… Covid-19 has created a once in a century challenge, and after a decade of being a toy for innovators and early adopters communication and collaboration technology has been adopted by the early and late majority all at once.
The corona crisis may be causing this century’s revolution

The corona crisis may be causing this century’s revolution

Telecom is sexy again. Who would have thought… Covid-19 has created a once in a century shift. For a long time, unified communication and collaboration was mostly used by technology innovators and early adopters, and regarded as complicated and not good enough by the majority of workers.