One of the telcos that saw the opportunity in providing carrier-grade APIs to developers at enterprises is Dutch incumbent KPN. The KPN API Store was developed in the KPN Innovation Hub and officially launched in 2019. APIs play an important role today in developing new propositions or adding functionalities to existing solutions. KPN aims to [...]
This Summer, #peoplefirst and #digitalacceleration shaped the inaugural SmartCom Summit talk show. Challenged by Covid-19 to find new event formats, a group of analysts and experts came together (partly virtual) to talk about the major trends in Smart Communications, in five themes: broadband/5G, smart communities, future of work, cloud & APIs and CPaaS. The talk [...]
One of the key communications trends covered in the SmartCom Summit 2020 talk show and trend report is CPaaS (Communications Platform as a Service). Although still relatively unknown, CPaaS is the fastest growing part of business communications as it allows communications building blocks to be embedded in applications, creating the low-friction and user-friendly experience crucial […]
Telecom is sexy again. Who would have thought… Covid-19 has created a once in a century challenge, and after a decade of being a toy for innovators and early adopters communication and collaboration technology has been adopted by the early and late majority all at once.