CPaaS

Telecom building blocks and turnkey communications solutions are more and more business drivers for telcos

Telecom building blocks and turnkey communications solutions are more and more business drivers for telcos

The fast-growing demand for cloud communications solutions by all companies worldwide is creating a huge opportunity for telcos and carriers that have had a trusted relation with large enterprises for years. One of the key technology providers helping telcos provide such services is Ribbon Communications. This fast-growing telecom technology provider helps carriers with network infrastructure [...]
Covid-19 will lead to near-term uncertainty, followed by solidifying demand for CPaaS

Covid-19 will lead to near-term uncertainty, followed by solidifying demand for CPaaS

Summary and key findings, 451 Research’s CPaaS Market Monitor June 2020: 451 Research expects a near-term downturn for CPaaS as a result of the COVID-19 pandemic and its impact in verticals such as hospitality and transportation. However, the crisis is also creating a sense of urgency for digital transformation initiatives. We expect a positive impact [...]
KPN API Store brings carrier grade APIs to agile enterprises

KPN API Store brings carrier grade APIs to agile enterprises

One of the telcos that saw the opportunity in providing carrier-grade APIs to developers at enterprises is Dutch incumbent KPN. The KPN API Store was developed in the KPN Innovation Hub and officially launched in 2019. APIs play an important role today in developing new propositions or adding functionalities to existing solutions. KPN aims to [...]
Seven Thought Leaders on SmartCom and Accelerating Change

Seven Thought Leaders on SmartCom and Accelerating Change

This Summer, #peoplefirst and #digitalacceleration shaped the inaugural SmartCom Summit talk show. Challenged by Covid-19 to find new event formats, a group of analysts and experts came together (partly virtual) to talk about the major trends in Smart Communications, in five themes: broadband/5G, smart communities, future of work, cloud & APIs and CPaaS. The talk [...]
Covid-19 pandemic accelerating digital transformation and creating CPaaS opportunity for telcos

Covid-19 pandemic accelerating digital transformation and creating CPaaS opportunity for telcos

One of the key communications trends covered in the SmartCom Summit 2020 talk show and trend report is CPaaS (Communications Platform as a Service). Although still relatively unknown, CPaaS is the fastest growing part of business communications as it allows communications building blocks to be embedded in applications, creating the low-friction and user-friendly experience crucial […]