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Rotterdam, 29 June 2022 – Anywhere365®, the leading cloud-based contact center and dialogue management platform for th...
Category: Digital Acceleration
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Over the last decade, we have seen many books on new leadership and purpose for life and work. Often, titles begin with “re-“: reinventing...
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Punk CX was published in 2019 on the back of my frustration with the lack of significant improvement in customer outcomes. This was despite a massive ...
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With its growing complexities and interdependencies, our fast-changing world calls for new forms of leadership and organization. In this interview, St...
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Last week, the SmartCom Summit Winter Series 2021 kicked off with a 3 hour live stream from our studios in Utrecht, The Netherlands. In 7 sessions 12 ...
