Mon, Dec 4, 2023
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SCS Spring 2021 – Navigating the Next Normal

March 23, 2021 @ 3:00 pm - 6:00 pm CET

On March 23rd, 2021, some of the best brains in the smart communications industry came together in this online smart fest. Instead of another event full of the same old boring set of slides, company presentations and monotonic delivery we packed our 3 hours with lively and engaging discussions, round tables and panel sessions where participants were able to tap into and participate in high energy conversations led by professional moderators.

If you missed it, no worries, you can watch it below, and we’ve posted various blogs and videos on our site as well!


Covid-19 lockdowns proved to be the digital accelerant the world needed to seriously adopt work from home, telehealth, online education and ecommerce. As we speak, our new normal is being built on Smart Communications and creates new challenges but especially opportunities for those in the ecosystem able and willing to adapt and innovate.

SmartCom Summit brings together the leaders in the Smart Communications industry to discuss trends, provide market intelligence and show what’s possible:

    • Smart Communications: Online conversations, across a diversity of channels, have become the new normal for entertainment, shopping, support, schooling and now even healthcare. What’s next, with agile enterprises getting on board and more industries transforming?
    • Smart Companies: The Future of Work is here, after almost a year of online meetings collaboration platforms have replaced VoIP and UCaaS as the main internal communications hub. Currently a replacement for the old way of working, how will these platforms become a real improvement?
    • Smart Communities: With (part-time) WFH the new normal, the role of cities as talent hubs is changing. Especially tech companies are shrinking or moving their offices, reducing costs and tapping into a more diverse and distributed talent pool. And isn’t every company a tech company these days?


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