Posts Tagged: Contextual Communications

SmartCom Summit 2021 #1

Covid-19 lockdowns proved to be the digital accelerant the world needed to seriously adopt work from home, telehealth, online education and ecommerce. While not perfect, our new normal is being built on Smart Communications and creates new challenges but especially opportunities for those in the ecosystem able and willing to adapt and innovate. SmartCom Summit […]
Covid-19 pandemic accelerating digital transformation and creating CPaaS opportunity for telcos

Covid-19 pandemic accelerating digital transformation and creating CPaaS opportunity for telcos

One of the key communications trends covered in the SmartCom Summit 2020 talk show and trend report is CPaaS (Communications Platform as a Service). Although still relatively unknown, CPaaS is the fastest growing part of business communications as it allows communications building blocks to be embedded in applications, creating the low-friction and user-friendly experience crucial […]