Artificial intelligence (AI) has been a hot topic in the world of customer experience (CX) for some time now. Many people believe that it is the futur...
Tag Archives: Customer Experience
SmartCom Summit will be back this Winter in collaboration with the CPaaS Acceleration Alliance, focusing on Creating Smart Experiences in customer con...
The upcoming Winter 2021 SmartCom Summit will kick off on December 7th bigger and better than ever (if we do say so ourselves) with 50+ speakers, 30+ ...
Young adults would rather instant message their bank than visit in-branch, but digital services aren’t yet m...
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